FAQs

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MoreSense can provide guaranteed products’ quality and good customer service with reasonable price.100% customer satisfaction is a goal we strive to achieve.

5.8GHz and 10GHz microwave radar modules,24GHz millimeter-wave radar modules,WiFi and BLE combo modules,WiFi 6 modules,BLE modules and overall IOT software and hardware solution .

5.8GHz and 10GHz microwave radar modules are mainly to detect objects’ movement and hand sweeping.24GHz millimeter-wave radar modules are mainly used to detect objects’ movement,human presence or occupancy.The radar module is a good alternative choice of PIR sensor.WiFi and BLE combo modules are mainly supported to connect with private app or cloud,Amazon cloud.

Yes,of course.Please kindly tell MoreSense the related software and hardware requirement and then MoreSense will evaluate it and assess the feasibility of the project.

Yes,3 or 5 pcs free samples can be provided.But the shipping cost and another details shall be negotiated by both sides.

A.Inquiry → Quotation → Negotiation → Samples Testing and Technical Support → PO/PI → Mass production →Shipment → Further.

For existing product type,the samples’ lead time is about 3 days.For customizing(dimension,component…hardware and software) products,the samples lead time is 1-2 weeks as usual.
For mass products,if there have enough existing stock,the lead time is within 1 weeks.If there don’t have stock,the lead time is about 3-4 weeks.

If you encounter any issues with your order, please contact our customer support team and they will assist you.The product comes with a 1 year warranty.If you receive a defective product,you can always ask MoreSense to replace it with a good one.

These modules are supported to pass FCC, CE, KC and so on. For confirming more technical information, please contact MoreSense customer service.

You can contact MoreSense customer support team through Email,Skype,Whatsapp,LinkedIn and so on.

More Questions?

If you have any other questions, please contact us via [email protected] or +86 18902454165,one of our professionals will get back to you as soon as possible.

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